PLANTATION, FL, January 16, 2018 (Newswire.com) - Solstice Benefits, Inc. (Solstice), sales executive Gabriel Gauthier was recently honored with the 2017 Award of Excellence by EMS Group, a partnership of four insurance agencies in Western New York. The award recognizes Mr. Gauthier’s dedication and passion to serve and help their organization grow through the sale of Solstice’s dental and vision insurance products.
While Solstice sells comprehensive dental and vision plans, in today’s business climate, consumers are not merely interested in the products or services an organization offers. They are interested in the customer experience the company provides. In fact, 80 percent of customers have left a brand because of a negative overall experience. Solstice’s strategy is to create a positive interaction with consumers and clients at every touchpoint.
“We are proud of Gabe’s selection for this honor by the EMS staff. At Solstice, we treat our customers like family, which makes a big difference in an industry that sometimes has a reputation for being impersonal,” said Solstice Chief Operating Officer Carlos Ferrera.
Solstice provides dental and vision insurance coverage to more than 700,000 members nationally, and has built the current No. 1 largest Open Access DHMO provider network in Florida and New York. In 2013, Solstice created an award-winning broker exchange and benefits administration platform — the Solstice Marketplace. In 2016, Solstice was ranked the No. 16 insurance company on Inc. magazine’s fastest-growing private companies list.
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Source: Solstice Benefits, Inc.